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Position SummaryWhat you'll doAbout the TeamOur Seller onboarding team lies at the heart and soul of Walmart Local Pickup and Delivery, ensuring that we set all of our sellers up for success by providing a seamless onboarding, product catalog, and photo experience. As our program grows both in scale and scope of offering, the strength of our seller onboarding engine must grow with it.About the RoleAs a Seller Onboarding Strategy Manager, you'll lead be the strategic liaison to the team responsible for our end-to-end merchant onboarding & activations experience. You will lead complex, cross-functional projects across the onboarding organization, working with our Sales, Product, and Operations teams. You will develop and execute strategies to elevate the onboarding experience for our sellers across different categories, work on our most challenging problems, and you'll set goals to track the success of the team. This role is for someone who loves analyzing processes, cares about data led innovation, obsesses about operational details, and cares deeply about the seller journey from end-to-end.You're excited about this opportunity because you will
Be the strategic lead for our merchant onboarding & activations team, ensuring a high-quality activation experience for our sellers. Leverage data to continuously iterate and improve the experience.
Build trust with stakeholders, be an onboarding subject matter specialist (SME), and a strategic thought partner for the seller operations team.
Lead high priority projects & initiatives effectively. Be resilient & adaptable in a fast and ever-changing environment.
Advocate for your team and act as the voice of the Walmart sellers; leverage your experience of working with your team, merchants, and vendors to influence the organization's roadmap. Use your voice to manage stakeholder expectations, offer alternative solutions, and pivot as necessary.
Turn seller data into meaningful product, support, and operational improvements by creating compelling business cases; leverage your excellent stakeholder management skills to get buy-in.
Experiment with new flows and iterate as needed to drive operational efficiencies.
Work with XFN stakeholders across product and engineering to define the best-in-class seller onboarding roadmap and develop those solution and deploy them.
Deploy a team of experienced associates to where they're most needed.
We're excited about you because
You have 4+ years of experience in technology, business operations, and customer experience/support.
You have 2+ years building complex and collaborative teams.
You have a 4-year degree in business, economics, computer science, or other relevant area.
You identify scalable solutions across the business.
You enjoy working with data and aim to dive to the lowest level of detail to understand and solve new problems.
You take quick actions to drive business results.
You have experience leading people, directly and indirectly, to a common, shared goal.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.About LP&DOur mission to empower local businesses on the Walmart Marketplace platform. We move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of sellers.About U.S. Walmart Marketplace TeamWant to help change the future of online commerce? We are building a new type of customer-centric shopping experience at the intersection of content, commerce, and technology; and we want you to be a part of it! The Walmart Marketplace business is part of Walmart's ecommerce portfolio and is one of the fastest growing and most profitable business units. This growth has made Walmart Marketplace a highly strategic priority for Walmart for the next 5 years. The Marketplace team culture is entrepreneurial, fast paced, relentless, biased for action and highly resilient. The team is on a crucial mission to make Walmart Marketplace the preferred destination for sellers and customers and to leverage our scale and capabilities to differentiate across the ecommerce industry.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comMinimum QualificationsOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.Preferred QualificationsOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesMasters: EconomicsProject Management - Project Management Professional - CertificationPrimary Location221 RIVER ST, HOBOKEN, NJ 07030, United States of AmericaWalmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Vacancy caducado!