Job Details

ID #21694844
Estado New Jersey
Ciudad Hoboken
Tipo de trabajo Permanent
Salario USD TBD TBD
Fuente NICE Systems
Showed 2021-10-25
Fecha 2021-10-24
Fecha tope 2021-12-22
Categoría Ingeniería de Internet
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Unified Communications Compliance Product Manager

New Jersey, Hoboken, 07030 Hoboken USA

Vacancy caducado!

Unified Communications Compliance Product Manager

NICE offers a complete solution that facilitates rigorous recording and monitoring of regulated users communication activities, which is key to a firm ability to meet the stringent regulatory demands and achieve an operating environment that protects customers and the firm reputation. The market is currently transitioning from on-premise technologies to a "Cloud first" approach whilst delivering new Unified Communications to their users. NICE are actively assisting our customers meet their strategic Cloud and Unified Communications approach by delivering communications compliance solutions that enable this transition.

  • Product Manager will develop the product strategy and vision based on the overall NICE, division and line of business strategy and market analysis
  • Be responsible to gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g. customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap
  • Own the Cloud product strategy and vision based on overall NICE, division and LoB/BU strategy and market analysis
  • Ensure products meets customer expectations and achieve target CSAT
  • Own and communicate the high level and detailed product roadmap
  • Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge and ensure clear communication
  • Define product launch and end-of-life
  • Maintain up to date product demo environments mirroring current market messaging
  • Collaborate with R&D on delivery of the product backlog with high quality taking time to market into mind
  • Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning

Preferred Candidates will have a background in:
  • SaaS
  • Cloud technology - e.g AWS/Azure
  • Unified Communications
  • Telecommunications industry
  • Voice recording industry, including trader voice
  • Regulatory Compliance as applied to financial services communications

Education :
  • Bachelor's degree in a technical discipline, preferably Computer Science or Engineering
  • MBA preferred

Key Requirements:

\u25aa Ability to work successfully with clients and business partners directly

\u25aa Excellent problem- solving ability in high pressure situations

\u25aa Excellent negotiation skills to resolve internal and external competing priorities

\u25aa Communicating effectively at all levels, from executive management to individual contributor

\u25aa Excellent English verbal and writing communication skills

\u25aa Fast learner with ability to educate her/himself on relevant technologies

\u25aa Ability to multitask and prioritize work

\u25aa Ability to remain focused and calm under pressure

\u25aa Experience working in an agile delivery methodology organization

\u25aa Serviceability approach

\u25aaAbility to adapt with resiliency and demonstrate a "can do" approach.

We are an Equal Opportunity/Affirmative Action Employer, M/F/D/V.We celebrate diversity and are committed to creating an inclusive environment for all employees

Vacancy caducado!

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