Description Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. If you're looking for work in Faifield, New Jersey and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.What you get to do every single day
Manage and place incoming telephone calls
Field and send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion Requirements - Customer service experience desired
Resolve Customer Service experience
Strong familiarity with order entry
Positive attitude and an engaging businesslike approach
Critical thinking, problem solving, ability to work independently
Ability to navigate multiple computer systems and applications
Strong communication and social skills and able to receive criticism well
Ability to interact effectively with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer service and office administrative skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Microsoft Office experience preferred
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .