Application/Production Support Engineer - Analytics

What are we looking forWe are looking for a Analytics Implementation Engineer to manage Production Analytics Refresh activities and collaborate closely with the offshore development team. The ideal candidate should have strong SQL skills, experience with Tableau, and a solid understanding of production processes. This role requires adherence to project timelines and the flexibility to extend work hours when necessary.Location: East Windsor, New Jersey (Hybrid) Roles & ResponsibilitiesManage and execute Production Analytics Refresh activities.Work closely with the offshore development team to ensure smooth operations.Adhere to project timelines and extend work hours if required.Perform small code modifications using SQL.Maintain and manage Tableau workbooks and Tableau servers.Ensure smooth execution of production activities and processes.Prepare technical process documentation.Communicate effectively with various teams, including development, QA, and stakeholders.Refine, validate, and implement best practices for production analytics.Required ExperienceProficiency in SQL with the ability to make small code changes.Experience working with Tableau workbooks and Tableau servers.Prior knowledge of production activities and processes.Basic understanding of Java (preferred but not mandatory).Knowledge of SQL database & server management (a plus).Strong debugging and analytical skills.Ability to analyze logs and troubleshoot issues.Experience in handling Level 1/2 production issues.Familiarity with Agile methodologies, JIRA, and basic healthcare domain knowledge (a plus).Non-Technical / Behavioural competencies requiredStrong verbal and written communication, technical articulation, listening, and presentation skills are essentialShould have proven analytical and problem-solving skillsDemonstrated expertise in prioritization, time management, and stakeholder management (both internal and external) is necessaryShould be a quick learner, self-starter, proactive, and an effective team playerMust have experience working under tight deadlines within a matrix organizational structure