Qualifications
Minimum 1 to 3 years of Experience in Cell Phone Store OR Any Retail Store Customer Representative.
Bilingual Spanish speakers are preferred, but they are not required.
Working Hour Must be Opening Store to Close Store. ( Full Time & Part Time )
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Bilingual candidates encouraged to apply
Send Your Resume To ( Email - krunal081983@gmail.com )
Benefits
Competitive base pay plus Commission ( Each Mobile phone Connection )
Benefits for part-time and full-time associates
Phone service discounts
Serious growth potential for your career!
Compensation: $16.50 to 18 per hour
Dedicated, Dynamic, Determined
Responsibilities
They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions
This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies
As a Retail Sales Representative, you will be required to successfully complete new employee training
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices
Approaching service and sales needs with composure, integrity, and compassion
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning-fast LTE network
Why Total Wireless plans and services will let our customers live unlimited, feel the love, stay connected and go further
Complete training on Total Wireless in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Establishes relationships with and partners with Total Wireless employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
Successfully identify and hand off small business leads
Support team initiatives and create an inclusive environment