VERIFICATION SPECIALIST
The Verification Specialist is responsible for reviewing, validating, and confirming the accuracy of data,
documentation, or transactions to ensure compliance with company workflow to ensure timely payroll
and invoice processing. This role requires strong attention to detail, excellent communication skills, and
the ability to work efficiently in fast-paced environments.
Responsibilities:
Verify the accuracy of customer/client information, job requests and all respective job details by
cross-referencing records
Confirm all extra duty jobs for completion and verification of hours to ensure timely billing
Communicate with internal teams or customer/clients to resolve discrepancies or request
additional information
Maintain thorough records of all verifications, corrections, and approvals
Follow established protocols for escalation methods
Promptly assist Accounts Receivable staff with incomplete job orders by contacting
customer/client and obtaining missing job details
Collaborate with team members to improve verification procedures and maintain data integrity
Support J4B and Accounts Receivable during high volume seasons
Other duties as assigned
Requirements:
High School Diploma, Associate’s degree preferred
1-3 years of experience in data verification, quality assurance, or administrative support
Outstanding “people skills” with an energetic, driven personality
Strong telephone skills with active listening ability
Passion for working with prospects and customers
Exceptional attention to detail with the ability to spot errors quickly
Strong organizational skills and ability to manage multiple tasks effectively
Excellent written and verbal communication skills