Key Responsibilities:
Manage incoming calls and customer inquiries
Make outgoing calls to customers for scheduling and inquiries
Set follow up appointments for sales team
Manage and maintain our CRM database
Manage and maintain monthly email list sent to customers
Provide administrative and office support to the sales department.
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Ability to prioritize and multitask.
Establish, maintain, and update files, records, certificates, and/or other documents.
Qualifications & Requirements:
Previous customer service experience required.
Previous experience in Home Improvement preferred.
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customer service and skills.
Strong attention to detail and accurate record keeping.
Self-motivated and results driven.
Firm knowledge of Microsoft Word, Excel and PowerPoint
Vacation Pay, Major Holidays off, Health Insurance , 401 k with match
Please include resume with best contact phone number