Just Bathrooms looking for a full time customer service sales representative. Candidate must be friendly, reliable, professional, with excellent customer service skills.
Requirements:
-Must have strong communication skills, active listening abilities, patience, basic computer literacy skills
-Must be friendly and enjoy providing good customer service skills.
-Must be able to work both as a team and independently.
-Must be able to take direction very well, think quickly on their feet and handle issues as the arise.
-Must be professional in these areas: dress, behavior, attitude and appearance.
-Must keep a cool and clear head in high pressure situations.
-Must be available on Weekends
- High School Diploma
Job Duties:
-Respond to incoming calls, emails regarding product information, order status, billing questions, and general customer concern.
-Identify customer issues, troubleshoot problems, and provide appropriate solutions within company guidelines.
-Address customer complaints professionally, de-escalate situations when necessary, and work to find satisfactory solutions.
-Update customer accounts with relevant information, including changes to billing or shipping details
-Understanding the features and benefits of the company's products or services.