Forge Signworks has been a leader in custom signage for over 85 years, providing high-impact visual solutions across casino, retail, commercial, and hospitality sectors. We’re growing and looking for a dynamic, organized, and client-focused Signage Account Manager.
What You’ll Do:
Act as the primary point of contact for assigned client accounts
Coordinate project timelines, deliverables, and status updates between sales, production, and design teams
Review, track, and manage the status of all open jobs to ensure on-time delivery
Submit and manage permit applications as needed
Maintain accurate project documentation using our ERP system (NetSuite)
Ensure a smooth handoff from sales to production, maintaining client satisfaction throughout the process
Support quoting and proposal development alongside the sales team
Help resolve client issues with a proactive, solutions-first mindset
What We’re Looking For:
5–8 years of experience in signage, print project management/account management role
Strong understanding of signage materials, permitting, and production timelines
Excellent communication, time management, and follow-up skills
Proficient in Microsoft Office and comfortable navigating ERP systems (NetSuite a plus)
Highly organized and able to manage multiple active projects
Comfortable working in a fast-paced, hands-on environment
What You’ll Get:
Competitive base salary (DOE)
Bonus opportunities based on performance
Medical, dental, vision, and 401(k) benefits
PTO and paid holidays
Supportive team environment
Career growth opportunities in a growing company
Bonus if You Have:
Experience working directly with casinos, national retail brands, or general contractors
Knowledge of local signage permitting requirements in NJ and surrounding areas!
If you’re a proactive signage account manager who’s passionate about growing client relationships and delivering top-tier service, we’d love to hear from you. This is a great opportunity to join a team that values quality, creativity, and customer success.