ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.POSITION SUMMARY: We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.Printing Experience and Large Format Printing is Required! ESSENTIAL DUTIES & RESPONSIBILITIES:
Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
Contacts clients with questions on specifications and/or questions regarding print job submitted
Ensures all project deadlines are met and associated cost budgets are adhered to
Trains shop staff on proper production procedures and techniques
Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
Manages inventory and organization of supplies
Resolves all customer escalations in a professional manner
Fills in for various departments as needed.
Other duties as assigned
EDUCATION, EXPERIENCE & SKILLS REQUIRED:
High school diploma or equivalent
At least 3 – 5 years experience in a related field
Experience with Grand Large Format Printing
Strong leadership ability to motivate employees
Superior customer service ability and experience in working with customers both over the phone and in person
Ability to communicate effectively with employees when delegating work and explaining procedures and processes
Expert knowledge of equipment and materials
Ability to speak knowledgeably about department capability and company to potential and existing clients
Highly developed organizational ability
Ability to handle multiple tasks without losing focus