Description We are seeking a proactive and customer-focused coordinator to join our team on a long-term contract basis. This role is critical in ensuring seamless communication and exceptional service between customers, suppliers, and internal teams. If you excel in problem-solving, thrive in fast-paced environments, and have a passion for providing top-notch customer support, we encourage you to apply! Responsibilities:
Provide prompt and detail-oriented support by addressing customer inquiries related to product availability, compatibility, pricing, and ordering processes.
Manage and resolve customer concerns regarding order status, delays, returns, or other service-related issues.
Maintain a thorough understanding of company products and services to provide accurate and efficient guidance to customers.
Monitor and track order progress, ensuring timely communication with customers throughout the process.
Collaborate with internal teams to troubleshoot and resolve customer issues, minimizing disruptions.
Analyze and report trends in customer feedback to identify opportunities for service improvement and customer satisfaction.
Maintain accurate and detailed records of customer interactions within the company’s CRM or designated tracking systems.
Requirements
Minimum of 2 years of experience in a similar role Proficient in Order Entry and capable of handling Service Desk Tickets Demonstrated experience in Reordering and managing Delivery Times Proven skills in Inventory Tracking Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Must be a team player and able to work independently when needed Basic computer skills and familiarity with Microsoft Office SuiteTalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .