Customer Service Representative

Description We are offering a contract to hire employment opportunity for a meticulous Credit Clerk in Bayonne, New Jersey. This role will focus on customer service, particularly in processing customer credit applications and maintaining accurate customer credit records. The successful candidate will be responsible for dispatching technicians for daily appointments and following up with customers to confirm times.Responsibilities: Process customer credit applications in an accurate and efficient manner Maintain accurate customer credit records and resolve customer credit inquiries Monitor customer credit accounts and take appropriate action to collect delinquent payments Answer and manage inbound calls and emails, with an expectation of handling 50 calls and 50 emails per day Act as the primary point of contact for customers, scheduling repairs and maintenance services for commercial kitchens Conduct data entry tasks, with a significant degree of repetition Utilize Microsoft Excel and Microsoft Word for various tasks, including order entry Maintain a high standard of customer service in all interactions, whether via phone calls or email correspondence. Note: This role does not require a specific duration of commitment.Requirements Excellent interpersonal and communication skills Ability to work in a fast-paced environment and handle pressure Strong problem-solving abilities High level of patience and empathy towards customers Attention to detail and accuracy in all tasks Ability to multitask and manage time efficiently Willingness to learn new tools and technologies that improve customer service processes.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .