Guest Service Agent

What we offerBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests and team members. A career that lets your passion shineThis is an opportunity to be a part of our dynamic Front Office Team and create a supportive, guest-focused environment. You will welcome each new and returning guest with attentive care, setting the tone for exceptional service. Daily Responsibilities May Include:Promote Accor's ALL Loyalty ProgramManage guest emails and phone calls in a professional mannerMaintain high guest service standards, upholding the luxury experienceProcess payments, room allocations and guest requests Efficiently manage guest arrivals and departures