Conference & Events Executive

The Role: Bring Events to LifeWe’re looking for a motivated and detail-oriented Conference & Events Executive to help plan and deliver outstanding events from start to finish.You’ll work closely with clients to understand their needs, manage all the moving parts behind the scenes, and ensure each event runs smoothly. If you enjoy variety, thrive on organisation, and love seeing your work come to life in real time — this role is for you.You’ll collaborate with experienced professionals, build strong client relationships, and play a key role in the success of our event operations.What You'll DoManaging client contracts/BEOs via Dephi and Opera CloudPrepare client correspondence such as banquet event orders and general correspondenceDrive upsells to ensure conversion targets are achieved and monitor success on a monthly basisCommunicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client eventsMaintain an efficient administrative environment, have the ability to perform at high standards and achieve objectives despite the circumstancesParticipate in client entertaining, functions, familiarisations, sites and industry network eventsContinuously deliver functions and events that meet and exceed client expectationsFollowing up with all clients to ensure a successful event was delivered and potential repeat business is achievedLiaising with the entire operations team to ensure high quality, impeccable service and experience is providedEffectively communicating with all internal and external stakeholders to ensure the highest of quality service and professional standards are delivered in the required time framesAssist with additional duties as required.