Guest Service Agent

Located on the doorstep of Surry Hills & Oxford Street with 413 rooms, Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer!What will you be doing?Deliver service excellence, from check in to check out and everywhere in betweenComplete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accountsProvide passionate, knowledgeable and friendly service to external and internal guests at all times Answer all telephone calls in a professional manner according to brand standardReconcile cashier floats at the completion of each shift.Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program