Franchise Performance Coach - NSW/ACT

You’ll lead franchisees across your region, embedding best-practice sales disciplines, driving adoption of Lendi Group initiatives, and championing customer excellence. You’ll be a trusted business partner, change leader, and key driver of growth.As a Retail Business Consultant / Franchise Performance Coach - NSW/ACT, you will:Coach franchisees to deliver business plans, sales performance, and operational excellence.Drive growth in store count, broker count, and customer satisfaction.Implement the State Market Representation Strategy to expand Aussie’s retail footprint.Partner on recruitment, onboarding, and lifecycle management of brokers.Act as a change leader, embedding new tools, systems, and strategic initiatives.Ensure compliance with franchise agreements, operational benchmarks, and regulatory standards.