Associate Client Director

The Associate Client Director leads a team of Client Managers, ACMs and Analysts; guiding and coaching them to support clients to analyze data through use of NIQ tools and services, based on NIQ standards and service model to ensure clients are delivered insights on industries, markets and consumers so that they make informed business decisions. Responsible to drive NIQ's CS Industry Insights mission for their team through delivery of Thought Leadership and accountable for the on-target delivery of team KPIs.  Responsibilities Lead a team of analytics (junior and senior) associates successfully; guiding, coaching and developing team members; providing them with timely feedback and recognition on performance, to ensure the team demonstrates high standards of performance and professional competencies Own CS Industry Insights mission for his/ her team through delivery of Thought Leadership Ensure team delivers as per the relevant KPIs/ success metrics Partner closely with the CS Consultants to transform customer experience for all the clients of his/her team Drive Service Model and JBPs execution strongly Ensure all team members complete the Academy in time and with success, developing probing skills to identify and uncover the most important business questions for their clients & hold the team accountable for delivery of insights as per Academy learnings  Continuously guide and coach his/her team in utilizing and visualizing the most relevant data for developing strategically impactful presentations full of insights and proactive recommendations  Manage or guide his/ her team to manage 'clients' expectations' in project scoping, prioritization, time management and adhering to JBP prioritiesDemonstrate and guide team on solid question probing skills to identify and uncover the most important business questions for client(s)  Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and identify, create, and convert opportunities to incremental sales through strong client relationships & partnerships with Consultants Client briefing: In-market: Ensure the team receives client briefing as per the briefing form with all areas filled and client probing is done for clarity. Carry key accountability to client and hub that the team delivers fully completed (with quality inputs) briefing forms. Hub: Ensure the team receives the briefing form fully completed from the in-market with all areas complete. Carry key accountability that the team receives fully completed (with quality inputs) briefing forms Proactively partner with necessary senior stakeholders to prevent potential roadblocks and to remove them when they arise  Drive customer satisfaction, ensuring the team delivers the best in class analyses and relevant and impactful insights Be a bi-lingual (CPS+RMS) team leader,/ strategist: Demonstrate an everyday Consumer- driven marketing culture Probe and provoke clients to more business questions to analyze consumer behavior Generate CPS Leads (upsell contracts, ad-hoc, CAS) Persuade win-back clients on NIQ's superior CPS proposition