Registration Manager

 The Registration Manager oversees all operational aspects of event registration, ensuring a seamless experience for delegates and stakeholders alike. You will work closely with cross-functional teams to manage registration platforms, provide exceptional customer service, and deliver insightful reports that contribute to the success of AFR Live’s events.This is a fantastic opportunity for someone with a passion for events and a “can-do” attitude who thrives in a fast-paced, results-oriented environment.Key Responsibilities:Oversee the registration process, including delegate registration, customer service for both live and virtual events, and managing registration platforms such as EventsAir.Work closely with Program Directors, Marketing, Partnerships, Editorial, and other internal teams to ensure smooth event execution.Provide timely and effective customer serviceManage on-site registration and check-inProduce post-event reports and analyse feedback to track key metrics and identify areas for improvement.Stay updated on industry best practices, new technologies, and trends in event registration