Service Writer
East Coast Lumber- East Hampstead, NH
Come join our team! East Coast Lumber is seeking Service Writers for Full-time positions.
Our Equipment Center is seeking a Service Writer for full and part-time positions. This position
will be responsible for parts lookups, estimating small engine repairs and communication with
customers. The position will support small engine mechanics.
About Us: East Coast Lumber is a full-service professional lumber yard and building supply company
located in East Hampstead, NH that has been family owned and operated since 1976. By supplying
local builders, remodelers, and homeowners with all their building needs, we have become a
preferred supplier of lumber and building materials, kitchen & bath products, builder’s hardware,
millwork, and equipment sales, rentals, and service.
Reports To: Shop Foreman
General Requirements:
Two or more years’ experience in repair troubleshooting. With a track record of success.
Preferably in one of the following industries: Agricultural equipment, motor vehicle industry,
outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine,
and accessories.
Current driver’s license and clean driver’s record.
Must be proficient in parts lookup and servicing customers at the parts counter.
Must have good organizational, multitasking, and reasonable computer skills.
Able to Lift and manage heavy loads up to 50 lbs. plus work outdoors and indoors in all
weather.
Minimum 6” work boot required (steel & composite toe optional).
Must be able to focus on the task at hand and to perform the job with few mistakes.
Target Responsibilities:
Establish and remain the main contact with all service customers. Ensure that all service work
is entered, scheduled, and accurately completed in the quickest possible time limit.
Work with shop foreman on organization of the service department.
Interact with customers to ensure a positive experience with the service department.
Benefits for Full-Time Positions Include:
Competitive Pay based on experience and performance.
Paid vacation, personal time, holiday pay
Health, Dental, Vision and Disability Insurance
Health Saving Account (HSA)
Company Paid Life Insurance
401k Profit Sharing Plan with Employer Match
Employee Discounts
Industry training and opportunities for advancement
Interested applicants should forward a completed application, resume, and wage
requirements/history. Applications available at http://www.eastcoastlumber.net/employment