General Manager - Quick Service Restaurant (QSR) and Catering - Eataly Downtown

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) General Manager assists with supervising and running the day-to-day operations of the QSR counters and catering operations.Reports directly to Store Operations Manager and supervises the QSR staff of service leads, baristas, sales and catering associates.Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are metCollaborates closely with the QSR GM and AGM on certain aspects of management including administrative and financial dutiesTrains, motivates, mentors and organizes team membersEstimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specificationsMonitors inventory, checks orders and distributes supplies as needed throughout the departmentManages transactions and ensures accurate accountingRecords shift notes and assists with administrative duties such as scheduling when neededEnsures department complies with all quality, health, safety and sanitation standardsDocuments, investigates and resolves employee and guest incidentsPerforms other duties as required or assigned