Account Supervisor, Client Leadership

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. A strong background in experiential event production AND staff supervision are mandatory requirements for this position. Assumes responsibility for most day-to-day client contact and cross-functional team operations. Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk. Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. Oversees cross-department involvement and knows when to leverage necessary resources. Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline. Develops & presents recommendations & POVs that drive innovation for the business. Oversees client budget management, the billing process and contributes to forecasting. Assists team leads in all facets necessary.