Client Service Associate

Job DescriptionWe are seeking a Client Service Associate to join our team and play a key role in supporting client needs, maintaining satisfaction, and ensuring efficient service delivery. This position is ideal for someone who thrives in a client-facing role, enjoys problem-solving, and is detail-oriented. As a Client Service Associate, you will be the first point of contact for many of our clients and a crucial contributor to our service success.ResponsibilitiesAct as the primary point of contact for clients, addressing inquiries in a professional and timely mannerBuild and maintain strong client relationships through consistent communication and follow-upAssist with onboarding new clients and ensuring their needs are metResolve client issues efficiently, coordinating with internal departments when necessaryMaintain accurate client records and documentationMonitor service delivery to ensure client satisfaction and adherence to company standardsProvide support to account managers and contribute to team projects as needed