International Solution Manager

The International Sales Manager’s (ISM) main objective is to sell SGS’s Business Assurance (BA) portfolio of services to global/multinational companies defined as a Global Key Account (GKA). This role sits within the BA business line and will have global remit.SGS’s BA portfolio of services including sustainability assurance (i.e. CSRD, GHG, ESG), assessment, auditing, and certification, medical devices regulatory compliance (i.e. IVDR, ISO 13485), supply chain assurance (SMETA, SCAN), digital trust assurance (i.e. ISO/IEC 27001, ISO/IEC 42001), consultation, and training.We have a global network of specialists and auditors who provide the knowledge and expertise to help companies comply with local and international standards, and ensure their people have the skills, training and professional development to support their organization to thrive.Primary responsibilities:Develop a global sales strategy to achieve defined sales targetsWin exclusive contracts in line with the SGS BA services portfolio, whenever possible, as a preferable option compared to frame contracts Take ownership of negotiations from initial contact to contract sign off and handle RFIs and RFPsEnhance worldwide revenue, profit and market share with major multinational accounts through both existing and new businessProduce accurate and detailed proposals for clients in accordance with SGS procedures and global pricing structure in a timely mannerEnsure that SGS has the necessary capability and resources to perform contracted work as required, in order to ensure a correct and smooth execution of serviceDevelop close relationship with all appropriate SGS Business Managers and technical teamsMaintain a prospect list and a plan for each target client in liaison with Head of International SalesTo achieve or exceed sales targets issued by Head of International Sales Specific responsibilities:Deliver revenue targets from new clients and existing SGS clients that do not have an global/international contractDefine and maintain target list of prospective global key account clients to be targeted in region/sector. Actively follow up on all proposals and conduct client presentation where required.Develop relationships with and work with all local sales teams and global product owners and refer local clients to local sales teams. Attend local sales meetings.Report all sales activities on the CRM sales pipeline in a timely manner.Coordinate all activities cross-business activities within SGS to sell to global key accounts – i.e. H&N, C&P, NR, I&ECommunicate the requirements of global contracts to BA Business Managers globally on an as appropriate basis and ensure all necessary information is proved to allow for the correct and smooth execution of serviceWork with a nominated Global Key Account Manager (GKAM) and ensure a proper handover to the GKAM for network implementation and delivery of the contractManage customer expectations and contributes to a high level of customer satisfactionMonitor customer, market and competitor activity and provides feedback to leadership and business management teamsTravels for in-person meetings with customers to develop key relationships and opportunities for SGSOperates to the highest standards of ethics, in accordance with the SGS Code of Integrity