We are currently seeking a dynamic and detail-oriented Conference and Events Coordinator to join our team.Position Summary:
As the Conference and Events Coordinator, you will be responsible for overseeing the planning and execution of all conferences and events held at Mercure Newcastle. You will work closely with clients, vendors, and internal departments to ensure seamless operations and exceptional experiences for our guests. This role requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.Key Responsibilities:Plan, organize, and coordinate all aspects of conferences, meetings, and special events at the hotel.Communicate with clients to understand their event requirements and deliver exceptional customer service.Develop event proposals, contracts, and pricing details for clients.Coordinate logistics, including room bookings, audiovisual equipment, catering, and accommodation.Supervise event setup and breakdown to ensure everything runs smoothly and assist with food and beverage service as required.Work closely with the hotel’s sales and operations teams to ensure events are aligned with company goals.Provide on-site event management to ensure high standards of service are met.Handle guest inquiries and resolve any issues that arise during events.Maintain accurate records and post-event reports for clients and management.Assist with shift in our Food and Beverage team as required