JOB REQUISITIONOperational Support Lead - ManchesterLOCATIONNH MANCHESTERJOB DESCRIPTIONJob DescriptionRobert Half is seeking an Operational Support Lead Administrator to join our Operational Support team to support a team of in person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team plays a vital role in our Talent Solutions operations.Who we are and what we do:Robert Half is the world’s first and largest specialized talent solutions and business consulting firm. Our mission is to positively change people's lives by finding them a rewarding job and to assist businesses in locating the talent they need to succeed.Robert Half is widely recognized and respected in our industry, and we are known as an innovator. Our investments in advanced AI and other technologies allow us to adapt quickly to a new marketplace, where remote and hybrid work have become commonplace. But it takes outstanding people to fully address the talent needs of our clients by providing them with the very best available job candidates.We foster a positive, inclusive work environment. We are a socially responsible corporate citizen, and we support our communities, whether we’re volunteering our time or donating to deserving causes. Equally important, our organizational culture includes treating each other with respect and embracing diversity, equity, and inclusion. We help employees thrive and feel valued and fulfilled in their roles.Join our community as an Operational Support Lead Administrator and advance your career as you help us shape our future.What you will receive:We want to fuel your career as an Operational Support Lead Administrator . Here’s what we offer you:
Attractive compensation and benefits
Physical, mental, and financial wellness support
Hybrid working options
Industry-leading training programs and tailored career development
Investment in AI and other technology to enable your success
Individual and team rewards and recognition
Potential in-country and worldwide career mobility
What you will do:As well as providing support to talent solutions professionals, you will be a resource for client and candidate inquiries, technology initiatives, and various reporting and revenue generating support activities. In this role, you will be a part of a team that can change people’s lives by assisting them in finding job opportunities they may have otherwise not found on their own.Together with your colleagues, you will be responsible for adherence to company compliance guidelines in all aspects of local operations through the hiring experience from start to finish.You will contribute by:
Providing primary support to the Branch Director
Onboarding new employees and processing employee terminations
Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance
Entering candidate information into internal database system
Tracking and managing candidate time sheet entry, preparing payroll/billing adjustments, and assisting with candidate unemployment claims.
Reviewing and submitting invoices, following budgetary guidelines
Managing inventory of all office supplies, office equipment and postage
Acting as point of contact for property management, real estate, and vendors
Liaising with District team for projects and reporting
Supporting revenue generating activities
Assisting in lead generation, job posting and reporting processes
Aiding in various marketing efforts (calls, emails, etc.)
Helping, as needed, with candidate sourcing and resume review
Who you are:You have a passion for what you do and a desire to become better at it.You enjoy working in partnership with your colleagues and want to pursue a career in a consultative and solution orientated business.You take advantage of learning opportunities to develop your career.You are a critical thinker who can make quick decisions to find the best outcome for all involved.You love to win and enjoy working in a results-oriented environment.What you will bring to the role as an Operational Support Lead Administrator :
A naturally inquisitive approach and an appreciation for diverse perspectives
A desire to work in a collaborative environment
An ethical mindset
An eagerness to embrace and learn new technologies
The ability to adapt to an evolving organization
Strong interpersonal and communication skills
Experience building cross-department relationships
High School Diploma or equivalent required with 2+ years college preferred
3+ years’ experience working in an administrative position with heavy customer contact
Ability to take initiative, be self-directed and work with limited supervision
Ability to work with and troubleshoot technical issues both in-person and remotely
Working knowledge of database entry and reporting
Intermediate knowledge of MS Office and proficiency in Excel/Word/One Note required
Salesforce experience preferred
Location:This role currently works remotely supporting offices in . You will be provided the technology necessary to help succeed in both remote and in-person at one of our branch locations.Action / Next steps:Sound good? If you think it’s worth having a chat with us, let’s talk about the potential to align your professional, financial, and personal aspirations with a business that works hard to keep you motivated and feeling valued every day. Robert Half is committed to creating an inclusive, equal, and diverse culture and believes in diversity of thought and perspective.We are fully focused on equality and understand the value of characteristics that make every individual unique.We are dedicated to having a workforce that reflects and represents our customers.You may submit your application materials online or call 1.877.912.6253 for additional ways to apply.Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/VeteransTop Reasons to Work for Robert Half:
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.
PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources .
UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.
RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.
OUTSTANDING CORPORATE CITIZENSHIP – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.In your email please include the following:
The specific accommodation requested to complete the employment application.
The location(s) (city, state) to which you would like to apply.
Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/VetJOB LOCATIONNH MANCHESTER