Vacancy caducado!
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Contract to Hire Opportunity Our client is one of the largest retail and manufacturing corporations in the US seeking a Desktop Support Tech to repair, test, image, and clean PCs, laptops, monitors, printers, and other related hardware. We re looking for energetic, highly professional candidates with executive-level communications skills. Overview:
- Maintain, analyze, and troubleshoot software and computer peripherals
- Set up, configure, and add all hardware
- Install, move, add, and change - large IMAC events expected for client printer migration and PC refreshes
- Assure that all tickets requiring follow-up and/or calls receive appropriate attention
- Back up and burn end user data
- Assist in developing and documenting improvements to current processes
- Assist coworkers in the resolution of end users technical issues across the program
- 3-5 years of experience supporting PC hardware, software, servers, and network equipment
- CompTIA A+ preferred
- Experience working in an enterprise environment
- Experience with asset management
- Understanding of diagnoses, troubleshooting, replacing PC / laptop hardware internal components (motherboard, hard drives, RAM, CPU)
- Experience troubleshooting PC software (Windows blue-screen, Outlook, connecting network printers)
- Ability to handle multiple projects
- Must be comfortable with face to face interactions - required to provide technical support to end users in-person at the customer site
- Confident, positive attitude to deliver great customer experience to all levels up to executive
- Dependability both to get work done independently and for availability to work scheduled hours
Vacancy caducado!