Logistics System Manager

The purpose of the Logistics Systems Manager role is to strategically lead, develop, and support robust logistics systems (WMS, WCS, 3PL integrations) across LVMH Beauty's multi-brand, multi-channel (B2B, B2C, E-commerce) operations in the Americas. This role aims to drive process standardization, technological innovation, and team leadership to optimize the supply chain, ensure operational excellence, and support significant business growth. The Logistics Systems Manager will act as a critical technology partner to Logistics business users and a key contributor to the overall IT strategy.Job Responsibilities Supply Chain long term project - SPOC:Lead and strategically manage all IT initiatives for the Supply Chain 2030 project, ensuring alignment with business objectives and effective implementation of best-in-class solutions across the AmericasChange Request managementStrategically lead the logistics domain in gathering, analyzing, and translating complex business requirements into robust, scalable IT solutionsPartner with Business Stakeholders to define optimal solutions, oversee detailed specification development, manage project timelines, and ensure successful user acceptance testing and deploymentSupport and MaintenanceLead and mentor the logistics systems support team, overseeing the proactive identification, analysis, and resolution of production issuesImplement continuous improvement initiatives to enhance system stability, performance, and user satisfactionNew Implementations and EvolutionsStrategically lead the business fit analysis, gap identification, and scope definition for new implementations and evolutions, partnering closely with business stakeholders to evaluate and recommend optimal technological alternatives.Provide comprehensive leadership for the IS aspects of all new projects, overseeing planning, resource allocation, and cross-functional coordinationProactively manage communications, risk mitigation, and issue resolution among all project participants (IS and Business)Ensure successful project delivery from analysis and design through UAT, go-live support, and post-implementation training, while meticulously documenting all solutions and identified gaps for future reference and continuous improvementOtherDrive the implementation of new modules and applications based on market requirements and strategic business needsProvide strategic insights and recommendations to the program director on project status and support issues, and deliver comprehensive, data-driven reports on the logistics domain's performance and strategic initiatives