Assistant Manager - Mercure Sydney Manly Warringah

We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.  What will you be doing?Assist and oversee the day-to-day operations of the hotel teamSupervise and monitor hotel team members with true leadership ability that motivates the entire team.Assist in the running of Distrikt cafe and our All-Day Dining including service, food prep and coffee makingTake initiative to ensure all interactions with our guests are positive and productive.  Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  Process and assist with check-in and check-out of guests.Respond to and coordinate emergency situations.