Guest Service Agent

Create unforgettable first impressions with your natural charisma and love for Aotearoa, making every guest feel genuinely welcomed and valuedDeliver warm, professional service to all guests and colleagues, ensuring every interaction leaves a lasting positive impressionManage smooth and efficient check-ins and check-outs, showcasing seamless service from arrival to departureBe a proud ambassador of the Accor ALL loyalty program - clearly explain and promote its benefits to enhance guest staysUphold and embody the Heartist values in every moment, bringing authenticity and care to every guest experienceContribute your energy and passion to a vibrant Front Office team, helping to create a premium and memorable hotel experience every day