We are looking for productive, proficient ASE/Subaru Certified Technicians to join our shop at Lithia Reno Subaru
Automotive Certified Technician Responsibilities may include:
General Expectations:
Devote himself/herself to ensuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow-through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and have a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Job-Specific Expectations:
Make productivity the goal.
Use factory specifications as the standard in all repairs, service, and customization work.
Provide excellent customer service for all customers whether external or internal, specifically offering dependable vehicle service.
Receive service assignments from the service writer or service manager.
Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.
Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manager informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information.
Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you can guarantee customer satisfaction.
Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs.
Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
Job Requirements for Automotive Service Technician / Car Mechanic
Must have a valid driver’s license
Must hold (or be prepared to ascertain) ASE certification and or Subaru Equivalent
Ability to read and comprehend written instructions and information
Knowledge in all aspects of automotive maintenance
A fast learner with excellent oral and written communication skills
Excellent Customer Service Skills
Ensures Customer Vehicles are kept clean and treated with respect
Must be a helpful Team Player
Maintain a neat, clean and orderly workstation
Subject to pass background check, drug screen
Job Type: Full-time
Pay: $30 - $45.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Employee discount
Health insurance
Professional development assistance
Tuition reimbursement
Schedule:
8 hours shift
Weekends as needed
Application Question(s):
Automotive Repair: 3 years (Required)
License/Certification:
ASE Certifications (Preferred)
Driver's License (Required)
Work Location: In person