General Manager
High Altitude Truckee
compensation: Pay: $90,000-$100,000 Annually
employment type: full-time
job title: General Manager, Fitness and Rock Climbing Facility
At High Altitude Fitness we are passionate about building community in the health, fitness, and rock climbing community. As a premier sports and fitness and rock climbing facility in
in Incline Village, NV and Truckee, CA our team is in search of a self-motivated and team organized general manager with impeccable attention to detail and a high level of customer service.
The general manager will help facilitate infrastructure to help achieve the company’s long-term vision which includes providing social benefits to our community as well as sustaining profitability. The general manager and the entire team play a key role to ensure quality service and providing the best environment for our members and guests to work out and rock climb in a full functioning facility.
The general manager must possess great leadership, a passion for customer service, a creative mind, a high level of professionalism, dependable, and always engaging in an upbeat positive attitude.
Essential Functions
Defining HAF’s brand and operating standards and building viable business systems to maintain a high value of standards
Performing and overseeing personnel management functions including, hiring, training, promoting, disciplining, terminating, evaluating performances, and providing feedback
Mentor Department leaders to maintain professional development and growth of all teams
Assist departments in managing schedules, adherence to payroll budgets and events
Inventory, adhering to monthly ordering, timeline and budgets
Ensure a high level of customer service
With owner partnership support ancillary department sales
Supervise and assist with goals and projections
Payroll and timeclock management
Ensure the facilities are adhering to Risk Management, Loss Procedures and Safety Protocols
Develop and delegate recommended improvements and operating standards of facility and cleanliness of facilities
Help facilitate all other functions of operations as delegated by owners
Must be able to work flexible scheduled dependent on the needs of the business
Must be able and willing to rock climb in order to manage the rock climbing department and safety protocols of the climbing gyms
Qualifications
Qualified candidates must have leadership ability as a general manager with 3-5 years of management experience
Strong written and verbal skills
Excellent Customer Service experience
Effective time management skills
Bachelor’s Degree preferred
Rock climbing experience a must - Must be able to pass a lead climbing belay test
Ability to lift 50 pounds
CPR/First Aid Required, CWI, AMGA or similar certifications highly desired
Additional general manager responsibilities may be assigned as necessary to ensure all proper operations of the facility are met.
High Altitude Fitness team members receive:
We offer a competitive salary
Paid Time Off
Complimentary Club Membership
Industry Pro Deals
Future Health Care Benefits (in the works)
Job Type – Full-Time, with flexible availability across weekdays, weekends, and holidays to best serve our members and community.
Pay: $90,000-100,000 Annually DOE
Work Location: Incline Village NV and Truckee, CA
This job description describes the general requirements for this position. A complete job description, responsibilities and requirements will be discussed during the application process and onboarding.
Please send resumes accompanied by a cover letter for consideration for this position.
Only applicants with required general manager experience of 3-5 years of management experience will be considered.