If you are searching for a company where you can make a difference, we're looking for you. In this role, you will focus your efforts on providing premiere support for the wholesale and custom sales channels. The Sales Associate will be expected to maintain operating efficiency by acting as a liaison between customers, design team, and other departments ensuring accurate scalable growth of the wholesale and custom channel. The successful candidate for this position will possess excellent communication skills, maintain analytical accuracy, have an understanding of business flow, and be very detail oriented.
The ideal candidate will:
Be passionate about providing support for customers and internal teams.
Be energized by collaborating on cross-functional and cross-regional teams.
Recognize the importance of building and maintaining strong interpersonal relationships.
Responsibilities include:
Serving as primary contact for customers to start our cobrand process and work with our designer to provide customer asks.
Working with sales team to exceed expectations and drive channel growth.
Providing daily phone support which includes fielding calls for immediate order placement, order changes, and more.
Manages sales orders with accounting, operation’s and leadership teams.
Attend trade events, activations, and work with customers to design custom hats at the factory hat bar or through the online configurator.
Qualifications: Required.
Minimum of 2 years in a sales related role.
Strong communication skills (both verbal and written) including listening skills.
Demonstrates customer orientation and responsiveness.
Proven ability to work independently as well as interdependently within the team.
Ability to: Work in a fast paced and changing environment. Seriously, this a fast-paced culture. Play hard and work hard.
Ability to: Comfortably navigate Microsoft Office or similar software.
Ability to: Comfortably navigate Mac or PC operating systems. We are predominantly a Mac culture.
Strong desire to work in the outdoor fashion industry.
Must be with in a commutable distance to Truckee, Ca.
Bigtruck® is certified B-Corporation. We offer a competitive total compensation, health and wellness package and a down-to-earth, transparent, collaborative and engaging (occasionally overwhelming…) work environment in a spectacularly beautiful location. Walking distance to downtown, stumbling distance to town bike path, coffee, bakery, and craft brewery.
Position Type: Part-time
Employee May Telecommute: TBD
Willing to Travel: Yes, limited.
Required Experience Required: 1-3 years
Web Site: www.bigtruck.com