Job Duties include:
Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients to fill out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with dental insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing and faxing.
Dental Receptionist Requirements:
High school diploma or GED.
DENTAL OFFICE EXPERINCE REQUIRED
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.