SUMMARY OF RESPONSIBILITIES
It is the responsibility of Managers and Assistant Managers to hire, train and supervise all personnel at the property to maximize company profits. Managers and Assistant Managers should motivate the team sales and customer service for high occupancies and long lengths of stay.
ESSENTIAL FUNCTIONS
Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
Enforce all company standards.
Assist in marketing efforts, maintaining product quality as expected.
Verify available rooms and sales, monitor closing reports and employee productivity.
Verify room cleanliness and readiness-availability to rent out.
Schedule necessary maintenance on the outside of the property and in the units.
Ensure all rent and past dues are paid, all efforts are made to collect including late fees.
Supervise site employees including scheduling, discipline, time cards, training, and task assignment.
Verify guest satisfaction including great customer service, clean rooms, and work orders being handled in a timely manner.
Participate in weekly and monthly meetings.
Other duties as assigned
REQUIRED EXPERIENCE
Bachelor’s degree preferred
Minimum 3 years’ experience as a property manager
Minimum 3 years’ experience in a supervisory role.
Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 50 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
Schedule flexibility including nights and weekends as well as on-call availability and possible travel.
Comply with the brand and Company uniform and hygiene policies.
Fun, dynamic environment.