Program Director

We are seeking an energetic Program Director in Reno, NV. The Program Director is expected to consistently demonstrate professionalism, reliability, and commitment to the organization’s mission. Key expectations include:Policy Adherence: Follow all Dungarvin policies and proceduresConfidentiality: Maintain confidentiality at all timesSafety and Ethics: Uphold safety protocols and ethical standardsAttendance and Reliability: Demonstrating timely attendance and dependable performanceTeam Support: Support team members and contribute to a positive work environmentDocumentation: Maintain accurate and up-to-date recordsEngagement: Participate in meetings and trainings as requiredFlexibility: Perform other duties as assigned based on program needs and organizational prioritiesAdditional Responsibilities:Program and Contract Compliance: Ensure all host home providers adhere to conditions of contracts; including training, documentation, and regulatory requirements. Service Planning and Implementation: Facilitate and monitor the development and implementation of Individual Service Plans. Ensure these plans are person-centered, promote self-determination, and that providers are trained to track progress toward individual goals.Regulatory and Quality Assurance: Maintain a working knowledge of federal, state, and local laws, as well as specific Dungarvin rules and regulations. Participate in Quality Assurance Reviews, licensing, and certification reviews to uphold program standards.Provider Management: Oversee the entire provider lifecycle, from the development and onboarding of new providers to ongoing performance monitoring. This includes managing referrals, coordinating admissions, and ensuring all provider files and documentation are accurate and current.Stakeholder Management: Serve as the primary point of contact for incident management. Coordinate communication with interdisciplinary teams, individuals served, families, and case managers.Documentation and Record Keeping: Ensure all documentation is accurate and compliant with legal and programmatic standards.