Job Summary:
We are looking for a Driver/Lead to join our team at Muscle Movers. This position will be responsible for loading and unloading goods, driving to and from the relocation site, and ensuring the safe transportation of our clients’ possessions. The ideal candidate is an experienced driver with a clean driving record and a strong work ethic. You should have excellent customer service skills, be capable of heavy lifting, and have a solid understanding of safety protocols.
Duties/Responsibilities:
Drive moving truck to transport customers’ goods to new locations
Load and unload goods onto the moving truck, ensuring items are securely fastened for transportation
Perform routine vehicle checks to ensure the truck is in good working order
Adhere to driving regulations and safety standards
Provide excellent customer service throughout the moving process
Assist with packing and unpacking items when necessary
Document any damages to goods before and after the move
Document any structural damages before and after the move
Plan best routes and navigate to the destination
Provide a full walk through with customer prior to move and at the end of each job
Complete paperwork and collect payment from customers
Document daily supply inventory needs
Supervisory responsibilities will include but not limited to, overall care of all company equipment including supplies, safety equipment, vehicles, etc. used by all team members
Deliver and set-up furniture inside client homes, as required or requested
Loading, packing and unloading items with care
Ensuring that no items are damaged while moving
Wrapping furniture and fragile items in protective material
Respond to inquiries and requests from clients in a professional manner
Collect furniture from residential or commercial locations
Protect all items from damage through established best practices
Transports furniture, boxes and other materials by hand, designated equipment or by the use of trucks to and from various locations
Loads and unloads customer items by using appropriate tools
Uses bracing, padding, or strapping to prevent shifting or damage to items being transported
Pack and mark containers with identifying information or tags
Transports tools and supplies from storage unit to work area and returns them after use
Uses daily production sheets or work tickets to record the number of units moved or managed.
Local and long distance travel
Performs other related duties as assigned.
Required Skills/Abilities:
Proven experience as a driver with a valid driver’s license
Driver History record provided by the State of Nevada
Active DOT card
Excellent driving record with no traffic violations
Ability to lift heavy items and perform physically demanding tasks
Customer-oriented with excellent communication skills
Knowledge of area roads and neighborhoods
Experience in the moving industry preferred
High school diploma or equivalent
Leadership skills
Physically fit and able to lift heavy objects throughout the day
Punctual and professional attitude
Relevant training and/or certifications as a Mover would be preferable
Education and Experience:
Experience safely using pallet jack, four wheel dolly and two wheel dolly highly preferred.
Physical Requirements:
Must be able to perform physical activities that require considerable use of arms and legs and moving the entire body. This will include climbing, lifting, balancing, walking, carrying, and stooping.
Must be able to lift and move up to 50 pounds.