Job Summary:
A field technician is responsible for installing, maintaining, and repairing equipment and systems in various locations. This role often involves travel to client sites and requires strong problem-solving skills and technical knowledge.
Key Responsibilities:
Installation: Set up and install equipment or systems at customer locations according to specifications.
Maintenance: Perform regular maintenance checks to ensure equipment operates efficiently and safely.
Repair: Troubleshoot and repair malfunctioning equipment, diagnosing issues and providing effective solutions.
Customer Service: Interact with clients to understand their needs and provide support, ensuring a high level of customer satisfaction.
Documentation: Maintain accurate records of work performed, including service reports and inventory logs.
Safety Compliance: Adhere to safety regulations and guidelines to ensure a safe working environment.
Training: Provide training to clients on equipment usage and best practices.
Qualifications:
Education: High school diploma or equivalent; technical certification or degree in a relevant field preferred.
Experience: Previous experience in a technical or field service role is advantageous.
Skills:
Strong troubleshooting and problem-solving skills.
Proficiency in using tools and diagnostic equipment.
Good communication skills for customer interactions.
Ability to work independently and manage time effectively.
Physical Requirements: Ability to lift heavy equipment and perform physical tasks as needed.
Work Environment:
Field technicians typically work outside of the office, traveling to various job sites. The role may involve working in different weather conditions and requires flexibility in hours.
Driver's license required