The Desert Hills Motel is currently accepting applications for Assistant Property Management Team Member to serve as our guests’ first point of contact and manage all aspects of their hotel/motel experience.
The successful candidate must be a team player who has a positive attitude, is reliable and task oriented. Must be able to maintain a safe and clean work environment.
If you can deliver total guest satisfaction in a hotel/motel setting, we’d like to meet you.
In this position, you will assist in direct the day-to-day operations and activities at your assigned location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel/motel performance.
To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills. Bilingual is a huge plus.
Responsibilities:
- Assist the Property Manager in all aspects of property management, including leasing, rent collection, maintenance coordination, and guest relations
- Conduct property tours and assist with the check-in process, including screening potential guests and preparing motel/hotel agreements
- Handle guest inquiries and resolve any issues or complaints in a timely and professional manner
- Maintain accurate and up-to-date guest files and records, ensuring compliance with all applicable laws and regulations
- Assist with financial management tasks, such as rent collection, budgeting, and expense tracking
- Perform data entry and maintain accurate records of property-related information
- Coordinate maintenance requests and work orders, ensuring timely completion of repairs and maintenance tasks
- Assist with marketing efforts to attract new guests, including creating advertisements and promoting available units
- Conduct market research to stay informed about rental rates, market trends, and competitor activity
- Assist with maintaining accurate records of property income, expenses, and maintenance activities.
- Handle emergencies of various kinds appropriately and as needed (on-call)
Qualifications:
- Spanish language proficiency is a big plus
- Strong upselling skills to maximize room revenue
- Excellent communication skills, both written and verbal
- Familiarity with or willingness to learn about property management, property maintenance, property leasing, including marketing vacant units, conducting tours, etc.
- Proficient in data entry and record keeping
- Conflict management skills to handle tenant disputes effectively
- Sales skills to effectively market available units and attract new guests
- Proficient in Microsoft Office suite (Word, Excel, Outlook)
- Ability to adapt to changing priorities and work independently
Please note that this job description is not exhaustive and additional duties may be assigned as needed. In exchange for providing the support- the applicant would live in one of the properties as part of the compensation package. This opportunity is ideal for someone looking to gain exposure and experience in real estate and property management. If you are a detail-oriented individual with a passion for real estate and excellent organizational skills, we encourage you to apply for this position. Join our team as an Assistant Property Manager and contribute to the success of our properties.
Apply today!
Compensation
Pay between $17/hr - $23/hr dependent on level of experience. Possible furnished one bedroom apartment with private kitchen and own washer and dryer. All utilities are included, as part of employment compensation package. Looking for Full-time but may consider part-time.
Schedule:
Tuesday-Saturday
2:30pm-11:00pm
To Apply by email:
Please put “Hotel Front Office Candidate” in email subject line. Please include any relevant job history and a phone number to contact you. Attach resume in PDF format, if you have one.
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