Are you a communication champion with a knack for organization and a passion for customer service? 'You've Got Maids' is seeking a dynamic Office Manager to join our team! We're the best in town, and we need someone who can keep us at the top by providing exceptional service over the phone, scheduling and booking appointments, and re-engaging our valued past clients to reignite their experience with our top-tier cleaning services.
Key Responsibilities:
- Able to work a part-time schedule of 3-4 days a week for 4-5hrs a per day.
- Manage inbound and outbound calls with a friendly and professional demeanor.
- Schedule, coordinate, and confirm cleaning appointments, ensuring a seamless customer experience.
- Utilize our client database to reconnect with former clients, offering them the chance to become part of the 'You've Got Maids' family once again.
- Maintain accurate records of customer interactions, transactions, and feedback with our systems.
Qualifications:
- Experience in a customer service or sales role, with strong phone handling skills.
- Ability to multitask, prioritize, and manage time effectively.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and office tools.
- Spanish language skills are a plus, but not required.
Join us and be the voice that guides our clients to a cleaner, happier living space. If you're ready to empower dreams and help maintain the gold standard of cleaning services, apply to become part of the 'You've Got Maids' family today!