We are committed to providing exceptional customer service and creating a welcoming environment for our clients. As a leading provider in beauty services, wellness, hospitality, we pride ourselves on our professionalism, attention to detail, and passion for what we do.
Job Description: We are looking for a friendly, organized, and proactive Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and play a crucial role in creating a positive first impression. As a Front Desk Receptionist, you will be responsible for managing the front desk operations, providing excellent customer service, and supporting the day-to-day functions of the office.
Key Responsibilities:
Greet clients and visitors with a warm and welcoming demeanor.
Answer and manage incoming phone calls and emails professionally.
Schedule and manage client appointments and maintain an organized appointment calendar.
Handle client inquiries, provide information about our services, and offer support as needed.
Process transactions, handle cash, and maintain accurate records of payments.
Ensure the front desk area is tidy, organized, and stocked with necessary supplies.
Coordinate with other staff members to ensure a seamless client experience.
Perform administrative tasks such as filing, data entry, and document management.
Assist with inventory management and ordering office supplies.
Adhere to company policies and procedures and maintain confidentiality.
Qualifications:
High school diploma or equivalent; additional certification in office management is a plus.
Proven experience as a receptionist, front desk representative, or similar role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software.
Customer service-oriented with a friendly and professional attitude.
Ability to handle sensitive and confidential information with discretion.
Must be punctual, reliable, and have a strong work ethic.
Benefits:
Competitive pay based on experience.
Opportunities for growth and advancement within the company.
A supportive and friendly work environment.
How to Apply: If you are a motivated and personable individual looking to join a dynamic team, we would love to hear from you! Please submit your resume and a brief cover letter.
We celebrate diversity and are committed to creating an inclusive environment for all employees.