We are looking for the right Administrative Assistant to add to our team. The assistant will provide support and assist the Community Manager with the day-to-day operations of the association.
The position requires a self-motivated individual who is able to prioritize tasks and thrive in a fast-paced environment.
The qualified candidate will:
Have prior community management (HOA)
Provide excellent customer service by responding to a heavy volume of phone calls & emails within 24 hours.
Have the ability to draft correspondence and respond to inquiries and client concerns effectively, independently and respectfully.
Be proficient with computer programs needed for the position including Microsoft Outlook, Word, Excel.
Have excellent communication; oral, written, listening and phone skills.
Be Punctual with excellent attendance.
Duties include but not limited to:
· Responds to homeowner & board member calls, emails and walk-ins
· Prepares all outgoing mail, printing, folding, stuffing & labeling within timeline specified by the Community Manager
· Process violation letters and hearing letters within set time
· Process Architectural applications from receipt to completion.
· Organize, maintain and update HOA information sheets for each association
· Log all correspondence, copies and postage
· Distribute pool/gate keys and remotes
· Follow up with vendors when instructed by manager
· Review incoming faxes and send outgoing faxes
· Assist with other jobs and other duties as necessary.
Job Type: Full-time