New Urgent Care in NE Las Vegas opening Summer 2024!
We are looking for someone with recent, paid experience to come and be a part of our new family. We will service ALL ages.
We are looking for Part Time and/or Full-Time staff. We will be open 7 days a week INCLUDING holidays.
Bilingual Spanish and or Vietnamese gets to the top of our list!
Summary:
Seeking front office receptionist position (bilingual Spanish preferred) at a newly opened Urgent Care. Must be able to work flexible hours as we are open 7 days a week INLUDING HOLIDAYS. Must have common knowledge of medical insurance in the state of Nevada.
Duties:
Provides outstanding customer service and delivers the highest quality patient care.
Accurately records the details of patient demographics, insurance, and messaging in chart / EMR.
Maintains cleanliness and supply inventory in office areas.
Facilitate patient and provider scheduling requests, including inbound and outbound referral and/or authorizations.
Receives phone calls from patients and other external sources, responding with appropriate actions for resolution.
Utilizes the computer for patient inquiries, scheduling, and communication across organization.
Understands medical front office terminology and copay/coinsurance collection requirements.
Operates in compliance with OSHA, HIPAA, and other safety guidelines at all times.
Works as a team player, focusing on patient and teammate satisfaction at all times.
Assists with insurance precertification, surgery and diagnostic procedure scheduling, and coordinating inbound and outbound referrals, as necessary.
Performs other duties as required.
Skills/Qualifications:
REQUIRED:
High school diploma or equivalent.
2 years of PAID recent (2022-2024) Front Office Experience
Ability and willingness to be a TEAM PLAYER and family oriented.
Ability to obtain detailed information pertinent to patient's visit before, during, and after time of service and record accurately into chart / EMR.
Current ACLS/BLS certification
Familiarity with Nevada insurance plans.
Excellent verbal and written communication skills
Comprehension and understanding of OSHA and HIPAA requirements
Patient-centered and team-focused approach to all tasks
Attention to detail