We are seeking a detail-oriented and people-focused professional to join our team as a Talent Engagement Specialist. In this role, you will serve as a key point of contact, ensuring a welcoming and professional experience for clients while providing essential support to the team.This position goes beyond administrative responsibilities. You will actively engage with individuals, coordinate activities, and contribute to the overall success of our programs and services. The ideal candidate will be highly organized, adaptable, and capable of managing multiple priorities.Welcome clients in a professional and courteous manner while ensuring the reception area remains organized and presentable.Conduct client outreach, sign-in clients, schedule appointments, triage clients’ needs, and provide clients with information relevant to their inquiries.Assist in the computer resource room as needed.Accurately enter and maintain client information in the database, ensuring each case is tracked from start to completion.Manage incoming business calls: route to appropriate staff, return voicemails within 24 hours, and schedule appointments as needed.Identify and suggest process improvements to enhance workflow and client experience.Maintain office communications to keep information flowing efficiently.Maintain confidentiality and professionalism in handling sensitive client information.Collaborate with team members to support the success of daily operations.Perform all other duties and responsibilities as assigned.