Labor Relations Specialist

The Labor Relations Specialist will provide general administrative support for the Labor Relations and Team Member Services (TMS) management staff, including but not limited to team member and/or labor relations matters, unemployment claims, and work certifications/licenses. Maintain department records/files (hard copy and electronic). Follow standard operating policies/procedures and ensure compliance with deadlines and regulations. Assist Team Member Services (TMS) department staff with other departmental operational duties and projects as assigned. Assist with day-to- day operation of the department.ROLE AND RESPONSIBILITIES: (INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING)Provide direct administrative support to the Labor Relations Manager and the Executive Team Member Services DirectorConduct intake meetings with team membersProcess Suspension Pending Investigation documents and schedule Due Process MeetingsRecord Due Process Meeting notesMaintain Labor Relations and/or grievance case filesProvide administrative support for team member on labor relations mattersReview, respond, and provide supporting documentation for unemployment claimsMaintain records and ensure that team members are compliant with all work certification and licensure requirementsAssist team members, managers, and visitors to the TMS officePosition requires high volume of incoming and outgoing phone callsProvide general support of TMS-related functions as neededPerform all duties and responsibilities in compliance with Company and departmental confidentiality standardsProvide training support for all Labor Relations subject matters.