Customer Support Assistant

Job DescriptionWe are seeking a dedicated Customer Support Assistant to provide exceptional service to our clients and partners. In this role, you will be the first point of contact for inquiries, ensuring every client interaction is handled efficiently and professionally.This is an exciting opportunity for individuals who excel in problem-solving, have a passion for helping others, and enjoy working in a dynamic environment.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and in person.Provide accurate information about our services and policies.Address and resolve customer complaints with a positive attitude and professionalism.Assist in scheduling appointments and managing client accounts.Maintain a detailed record of client interactions and transactions.Collaborate with team members to improve customer service processes.