CityLas Vegas StateNV ShiftAll Type of ShiftFull Time DepartmentCasino Boulder Slot Attendant Arizona Charlie’s Boulder (Las Vegas, NV) Description:Summary: Provide courteous and prompt guest service, change, jackpot, hopper/ticket voucher fill, ticket voucher redemption, and minor machine repairs when working on the floor. Create an atmosphere of excitement on the casino floor.Essential Functions:
Carries a wallet with currency to ensure quick and accurate bill change for guests
Monitor assigned section(s) efficiently and timely while providing excellent guest service
Proactively assist customers by continually searching for service lights and customers in need of service
Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing glasses and trash from the tops of machines and emptying ashtrays
Fill hoppers and printers, and makes minor machine repairs as necessary
Handle and secure company-issued keys in compliance with departmental guidelines
Build and maintain proper rapport and satisfaction with customers by handling disputes, maintaining a positive attitude, engaging costumers, and communicating special promotions and property products
Enter jackpot data information in the computer system accurately
Check all monies received for counterfeit currency
Communicate with staff via radio to ensure efficiency in guest service
Work calmly and professionally in busy work environment while effectively multi-tasking
Coordinate with supervisors and Security to detect and prevent attempts to cheat or damage gaming equipment
Notify management team of any floor irregularities
Exercise appropriate discretion in identifying situations that require management attention
Ensures consistent and timely compliance with all gaming and internal control policies and procedures
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Performs other duties as assigned
Requirements:Qualifications/Requirements:
Minimum six months experience in same or similar role preferred
Working knowledge of the various slot and video games and equipment found on the casino floor preferred
Working knowledge of documentation required in transactions including jackpots, hopper fills, ticket voucher redemptions, title 31, dispatch logs, machine entries, and machine repairs preferred
Ability to operate equipment such as an adding machine, computer, two-way radios and handheld voucher scanners
Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals
Accurate money handling and documentation skills
Excellent guest service skills
Present a professional appearance
Ability to effectively communicate in English, both written and verbal
High school diploma or equivalent preferred
Must be at least 21 years of age
Required Work Cards
Gaming
Physical Requirements
Continuously walking and/or standing and working indoors (more than 75% of the time)
Lifting/pushing/pulling/carrying up to 40 lbs
Bending, kneeling, climbing and using chemical agents (up to approx 25% of the time)
Hearing, vision (including peripheral), speech and literacy (critical)
Ability to work in a smoky, noisy environment with bright lights, some dust, &
hot and cold temperatures
Ability to communicate vocally utilizing portable radios and telephones (critical)
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All duties to be performed with or without reasonable accommodations.Return to Search (AppJobSearch1.jsp)