About Us:
TrueFlex Solutions is a trusted home service company specializing in fixtures, fans, and general handyman services. We provide fast, reliable, and high-quality services to residential clients. As our company continues to grow, we are seeking a driven, detail-oriented Lead Generation Specialist / Dispatcher to serve as the main point of contact for customer communications, appointment setting, and lead management.
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Position Overview:
This position requires someone with strong communication skills, excellent phone etiquette, and the ability to manage inbound and outbound leads efficiently. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced environment where customer satisfaction and scheduling accuracy are essential.
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Key Responsibilities:
Respond promptly to inbound calls, texts, emails, and online booking requests
Coordinate and dispatch field technicians based on location, availability, and job type
Generate and follow up on leads through social media, service platforms (e.g. Thumbtack, Bark), and other channels
Maintain accurate scheduling and client notes using CRM or dispatch software
Convert inquiries into scheduled appointments
Monitor technician workflows and ensure same-day service efficiency where possible
Provide professional and courteous customer service at all times
Track and report lead conversion metrics
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Qualifications:
1–2 years of experience in dispatching, customer service, or lead generation roles
Excellent written and verbal communication skills
Familiarity with scheduling tools, CRM platforms, or field service apps (Housecall Pro, Jobber, etc.)
Strong attention to detail and time management
Ability to multitask and stay organized under pressure
Must have a reliable internet connection and a quiet, professional workspace
Experience with platforms like Thumbtack, Bark, Craigslist, or Facebook Marketplace is a plus
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Schedule:
Part-time, approximately 25–30 hours per week to start
Must be available for occasional weekend coverage
Flexible shifts available; core hours will be coordinated with field service demands
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Compensation:
$13.00–$15.00 per hour (based on experience and performance)
Independent contractor (1099)
Performance-based raises and advancement opportunities available
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How to Apply:
To be considered, please email the following to [email protected]:
Subject Line: “Lead Generator Application – [Your Full Name]”
A brief introduction and explanation of why you’re a strong candidate
Your resume
Your availability (days and hours)
Your current city and state
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This is a remote position with immediate openings. Only serious applicants who meet the requirements above should apply.