Looking for a Customer Service Agent to join our Growing-Small family business! Family owned and operated Flooring business. We value our employees like family. Flooring professionals in business for 15 years.
MUST HAVE:
- Computer Savvy skills, Be comfortable sending emails, working with word and processing orders via Netsuite
- Must be able to work under pressure. This business sees a high influx of calls and walk ins! multi-tasking is necessary
- Handle high volume of calls and customers (sometimes 3-4 phone lines at a time)
- Able to provide excellent customer service and build relationships with the customers - Be Accurate with number figures
-Flooring Knowledge is a plus, But not required
-Must have a likable personality!
JOB DUTIES: included but not limited to the following
- Handle phone calls, take and place orders
- Assign services to warehouse workers
- Handle cash & credit card transaction
- Check with clients for service quality & satisfaction
- General duty: organize & keep front office organized
- Must be able to think for yourself and problem solve
Job Type: Full-time
Pay: From $17 per hour
Expected hours: 40 per week