Call Liza at 281-612-1870 for more info or apply direct now! They will fill Fast
CLICK HERE TO APPLY DIRECT
We are looking for phone service representatives to join our team in our Las Vegas office. In this role, you will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We’re looking for proactive, positive and team-oriented individuals who are motivated.
NOTE THAT THIS JOB REQUIRES TYPE TEST (35WPM) AND A VIDEO PRE-SCREEN
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
As a Phone Service Operator, you'll:
Effectively monitor autonomous vehicle operations.
Respond to and manage critical mission needs.
Assist the fleet of vehicles by providing remote guidance in complex situations.
Assist with testing and data collection.
Work closely with SW, QA and UX to improve the Tele Ops Interface.
Willingness to work flexible shift hours.
Requirements
Excellent driving history and no criminal history
2+ years of experience working in operations or a fast-paced environment
Experience working in a cross-functional team
Excellent computer skills and problem-solving ability
Excellent written and verbal communication
Positive attitude with a growth mindset
Bonus Qualifications:
Experience with working in the autonomous vehicle industry
Efficient with working on the Windows 10 OS
recent bachelor's degree in STEM, Analytics, or related fields
Basic knowledge of Windows, Linux, Software/QA testing
Basic understanding of data analysis to help build out and analyze metrics
Basic QA testing experience
Experience playing video games
Benefits:
Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Agency covers all costs for short- and long-term disability and life insurance
401k package
Available Shifts:
Multiple shifts/schedules available
Pay rate:
Training/Day: $25.00/hr
Weekend Day Shift/ Weekday Night: $26.25
Weekend Night Shift: $27.50
Training Schedule:
First day 9:30AM-6PM
Rest of training schedule: Mon-Fri, 8AM-4:30PM
Training takes 5 weeks on average before they move to their hired shift