DescriptionJob SummaryThis position is responsible for the operation and management of multi-shift operation (including some small outstations) that performs equipment repair and maintenance on heavy equipment - powered and non-powered for key customers.The successful candidate will possess strong mechanical/technical knowledge, shop operation and customer service experience. This role is a shop-based position that will require extended work hours with primary responsibility during first shift.Responsibilities and Duties
Develop, implement, maintain and oversee the administration of workforce planning, workflow, and process management to ensure fleet maintenance operations are performing at optimal levels.
Expected to develop quotes utilizing software to customers for repairs and parts required
Must possess the skills and abilities of a highly skilled technician and is expected to work alongside shop employees to assist in repairs of equipment.
Ensure all safety policies and programs are adhered to
Act as primary interface to customers
Manage shop maintenance activities to ensure work quality standards are met
Ensure completion and accuracy of shop paperwork
Assist in recruiting, interviewing and hiring process
Communicate performance expectations and company initiatives on a regular basis to employees
Assist in the development and delivery of performance reviews and provide overall ongoing feedback to improve employee morale and performance
Manage and diffuse customer complaints by developing, implementing and communicating a plan of action to correct issues.
Provide oversight and direction of inventory management and vendor relations
Qualifications and Skills
Supervisor/management experience
Fleet maintenance and mechanical knowledge
Must pass a background check and pre-employment drug test
Must have valid Driver’s License and no more than 6 points on driving record in the last 3 years
6+ years of mechanical knowledge
Essential Functions:As a valued member of the PrimeFlight team, you will be responsible for repairing and maintaining motorized and non-motorized Airline & Aircraft Ground Service Equipment. In this position you will provide a prompt and efficient service by performing the following duties:
Service equipment with fuel, water, oil, hydraulic fluid and compressed air
Log equipment numbers to be repaired with description of work to be done on each piece
Inspect, Maintain, Troubleshoot, Replace, Repair, Overhaul or Modify:
engines and transmissions
brakes and braking systems
hydraulic and pneumatic systems on mobile lift and conveyor systems
bumpers and body work
bag cart curtains & curtain rods
towing hitches and towing bars
undercarriages, wheels and tires
bushings, shafts, end places, springs, coils, armatures, push rods, valves, manifolds, tubing, hose and wiring
Remove, test, repair or replace components and accessories such as carburetors, governors, air and oil cleaners, ignition points and auditory sensors
Check and adjust tolerance of valves, bearings, cams, clutches and drive shafts
Diagnose problems using test equipment and applicable manuals
Operate and test ground equipment for performance assessment
Completed associated paperwork and track parts
Return equipment to service or storage lots
Demonstrate regular, predictable attendance at job location
Exceed PrimeFlight customer service and safety standards
Carry out other duties as assigned
Competency:To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.Qualifications:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.General Qualifications
18 years of age
Reliable transportation
Eligible to work in the United States
Complete background and drug screening
Complete motor vehicle check and have valid driver’s license
Education/Experience:N/AMathematical Ability:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisor, as well as other employees of the organization.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Computer Skills:Basic knowledge of Excel and Word applications.Certificates and Licenses:Valid State Driver’s License with a verifiable safe vehicle operating record. Some states require a State’s Mechanic license.Supervisory Responsibilities:Lead entire team of mechanics in shop.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continuously stand and walk for 6-8 hours
Lift 50 pounds or more:
Must be able to lift, push, pull, or carry heavy loads
Must be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs
Use hands to finger, handle, or feel and operate hand tools.
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment.
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
PrimeFlight Aviation Services is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.